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Do you have an IP address I can test with ping and traceroute? We do not have a predefined limit, nor can we give you an estimate. Resource usage is continually evaluated on each server to ensure there are no bottlenecks in the serving of your web pages.

Do you offer technical support to your customers ? Yes. We encourage our customers to send e-mail to with questions or concerns about their Web sites. We are quick to respond to support e-mail within 24 hours. Copyright 2003, Cheap Net Hosting – A leading ISP featuring affordable domain name registration and cheap web hosting worldwide, accepting online payments, multiple currency, affiliate programs, more. Cheap-Net-Hosting, 12 Irwin place, Maida Vale, Perth, W Australia. All rights reserved.We bill at quarterly or annually increments. We accept American Express, Master Card, Visa, and Discover cards as well as personal and business checks. We accept international checks drawn on an affiliated bank in the United States in US$ only.

Can I upgrade my plans or features later? You can purchase new or expanded features, or upgrade to a new plan. There is not set up fee for upgrading.The data centre utilises connections to multiple backbones to ensure that data reaches the end-user in the fastest, most efficient manner possible. Network providers include MetroIX, InterMAP, Genuity and UUNET. There are also peering agreements with local ISPs to allow fast delivery of packets when possible. The data centre is physically isolated from everyone but level three technicians. Public access is strictly forbidden.Yes. We encourage our customers to send e-mail to with questions or concerns about their Web sites.

What are the specifications of your servers? Our servers consist of a minimum of 1024mb DDR RAM with at least an AMD Opteron(tm) 1394.369 MHz (cache 1024 KB) processing unit.Although we do not offer web page design services, we will gladly send you a list of companies that offer web page consulting, web page development, and/or custom scripting services. You will be able to contact one or more of them to discuss design and pricing. For more information, contact the Sales Dept.

How do I transfer files to my web site ? Files must be transferred to the web server via File Transport Protocol (FTP). If you have a PPP internet account and need FTP software, you can download a program for either the PC or Mac from our site. Internet providers such as AOL, Compuserve, and Prodigy may have a built-in FTP interface. An FTP tutorial is available for first time users. You can also use our Online Admin Panel to upload your files.You have unlimited access via FTP, and online control panel using your private id and password, 24 hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure.

Do you offer dial-up internet access? No, you will need local Internet access in order to maintain your web site and retrieve email addressed to your site. Providing a specialized service means that we do not have hundreds of modems to maintain enabling us to devote more time to our customers and to the addition of enhancements to the entire site. Our web servers are connected to the Internet via multiple OC3 lines to ensure a high level of performance.

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